Best for one bottleneck
Individual Services
Best when you need help with one bottleneck.
- VOB & Eligibility
- Authorization Management
- Billing & Revenue Cycle
- Credentialing & Enrollment
You focus on care.We handle the rest.
Revenue-cycle and remote office-management support for physical therapy practices in New York.
- Built for physical therapy practices
- Start with one bottleneck or the full package
Patient care
Your clinicians
- Eligibility
- Authorizations
- Billing
- Credentialing
- Case review
- Scheduling
- Transcription
- Reporting
One team across the workflow
Eligibility, authorizations, billing, and scheduling handled by people who see how each step affects the next.
Every open item has an owner
Pending authorizations, unpaid claims, and unconfirmed visits are followed through until they're closed.
Support sized to your practice
Start with the area under the most pressure. Add services when you're ready, without changing your team.
Eight services across the work around care.
Use one or all of them. Each covers a specific part of keeping a practice running and paid.
Before care
Coverage and authorizations, sorted before the visit.
Office support
Case setup, the schedule, and documentation support.
- Case Review & Office CoordinationRemote administrative review to help keep case information aligned with your approved workflow.
- Scheduling, Confirmations & RecallRemote support for schedule gaps, appointment confirmations, and appropriate patient reactivation.
- Transcription & Audit SupportDocumentation support and structured quality review for your provider and admin teams.
Revenue cycle
Claims, enrollment, and reporting that keeps work moving.
- Billing & Revenue CycleBilling support that connects claim work, payment posting, and outstanding balances.
- Credentialing & EnrollmentDocument collection, application coordination, and payer follow-up in one tracked workflow.
- Practice Reporting & Follow-throughAn agreed reporting rhythm that connects service activity to practice priorities.
A clear line between the work we do and the care you give.
We support your practice's operations. We don't make or influence clinical decisions.
Rovers handles
- Insurance and authorization paperwork
- Claims and payer follow-up
- Scheduling and reminders
- Documentation completeness checks
Your clinicians decide
- Evaluation and diagnosis
- Plans of care
- Treatment decisions
- Clinical content of notes
Two ways to work with us.
Start with the services you need most, or hand us the full administrative workflow.
Best for growth and structure
Full Practice-Support Package
Best when you want growth, structure, and better daily execution.
- The core services plus office management support
- Case review and correct case-type setup
- Schedule filling, confirmations, recall, and follow-up
- Workflow design across front desk, aides, and admin team
- Rehab-specific office training for admins and aides
Not sure which fits? Compare the models side by side
How we start working together.
See the full process- 1
Understand the work
Review priorities, provider count, payers, volume, and current systems.
- 2
Agree the scope
Agree deliverables, owners, access, service hours, reporting, and fees.
- 3
Start & review
Set a baseline, start the pilot, and review before expanding.
Questions practice owners ask first.
How is pricing set?
Fees depend on the scope we agree: the services, your provider count, payers, and volume. Final scope, staffing, fees, and timelines are agreed in writing before work starts.
Can we start small?
Yes. Begin with one bottleneck: a focused scope, a defined pilot, and a review before expanding.
Will Rovers be involved in patient care decisions?
No. We handle coordination, tracking, follow-up, and agreed reporting. Clinical decisions, approvals, and care delivery stay with your practice.
How do you handle access to patient information?
Before any access to patient data, we confirm security, permissions, and the applicable business associate agreement with your practice. Our website form never asks for patient information.
Tell us about your practice.
Three short steps, about two minutes. We'll use it to prepare for a consultation about your workflow.
What happens next
- 1We review your request.
- 2We contact you the way you prefer.
- 3We schedule a consultation at a time that works for you.